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Airtable x JotForm integration no longer populating submissions from JotForm into Airtable

  • March 1, 2024
  • 3 replies
  • 58 views
C
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Hi all,

I have previously used an integration between JotForm and Airtable to populate Airtable with submissions from a JotForm form. The integration was working fine as of last night; however, this morning, I made an edit to the JotForm form and now Airtable is not populating with any new submissions. I tried creating a brand new form and reintegrating the two platforms with a brand new table to see if the issue was specifically with my previous form or table, but the new form submissions aren't showing up in the new table submissions, either.

Any guidance here would be appreciated! Thank you 🙂

    3 replies

    ScottWorld
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    • ScottWorld
    • Genius
    • 9808 replies
    • March 1, 2024

    Not sure, but I would try it with Make’s JotForm-Airtable integrations, and see if you can get it to work that way. It’s also a more powerful integration, too.

    However, you are MUCH better off by switching away from JotForm to Fillout’s advanced forms for Airtable.

    Fillout is 100% free, and it offers hundreds of features that Airtable’s native forms don’t offer, including the ability to update Airtable records using a form, display Airtable lookup fields & Airtable rollup fields & Airtable attachments & formulas on forms, control access to a form via SSO or email domains, perform math or other live calculations on your forms, accept payments on forms, collect signatures on a form, create multi-page forms with conditional paths, create new linked records on a form, connect a single form to dozens of external apps simultaneously, add CAPTCHAs to your form, and much more.

    I show how to use a few of the advanced features of Fillout on these 2 Airtable podcast episodes:

    Hope this helps!

    If you’d like to hire the best Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

    TheTimeSavingCo
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    Hmm, as a data point, I just tested submitting a JotForm that was linked to a table in Airtable and it worked fine.  I then modified the JotForm and saved it and submitted it again, and that worked fine as well, so it might have just been a short service outage or something localized to your accounts?

    Adam, Airtable Consultant - thetimesaving.company
    dilipborad
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    • dilipborad
    • Brainy
    • 235 replies
    • March 3, 2024

    Hello @csadmin ,

    First, check things which suggest by @TheTimeSavingCo. If it's not solved your problem then try the following steps.

    Before a couple of days, I had issues with jotform integration. It was due to Airtable's older API key being deprecated, and they introduced a new token-based authentication. Check these things on your side. Try to re-auth again and then point out proper field links.

     


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