Skip to main content

Android app stops/crashes immediately after login

  • September 12, 2020
  • 3 replies
  • 9 views
L

I’m using Android 7.0. I can install and open the app fine, but immediately after I try to sign in, the app stops. Anyone else had this problem, and know of a solution? Thanks.

    3 replies

    A
    • Andree-Anne_Ric
    • New Participant
    • 3 replies
    • September 26, 2020

    Hi @Lindsay_Wilson. Did you find a solution? I am using Android 7.0 as well with a Asus Zenfone, and the app just started to crash too. I have been using the Airtable app since a while. I haven’t opened it in the last few days, and now, it is just not working anymore :frowning: This is really bad, since I do everything on Airtable (content, products listing, planning, follow-ups…).

    L
    • Lindsay_Wilson
    • Author
    • New Participant
    • 1 reply
    • September 26, 2020

    Hi @Lindsay_Wilson. Did you find a solution? I am using Android 7.0 as well with a Asus Zenfone, and the app just started to crash too. I have been using the Airtable app since a while. I haven’t opened it in the last few days, and now, it is just not working anymore :frowning: This is really bad, since I do everything on Airtable (content, products listing, planning, follow-ups…).


    Hi - I’ve been in communication with their help team, and apparently they’ve created a fix for the problem which will be included in the next update, hopefully in a few days. Fingers crossed :winking_face:

    A
    • Andree-Anne_Ric
    • New Participant
    • 3 replies
    • September 27, 2020

    Hi - I’ve been in communication with their help team, and apparently they’ve created a fix for the problem which will be included in the next update, hopefully in a few days. Fingers crossed :winking_face:


    @Lindsay_Wilson Great, thank you for the answer. I just opened my application right now and it is back to normal, it works fine :grinning_face_with_big_eyes:


    Terms & ConditionsAccessibility statement