no one in our company is receiving a notification when using the @mentions feature in the comments section. Until two days ago this was working flawlessly. I have tested several variations to ensure the issue is not limited to a single user or group. Is anyone else experiencing this problem (12/05/25)
Question
@mentions have suddenly stopped working
+2
+35This is working just fine for me. You may want to open a support ticket with support@airtable.com to have them look into this for you.
- ScottWorld, Expert Airtable Consultant
+31Hm, when you try sending yourself an email via the ‘Send an email’ automation, does that work?
If that doesn’t work it might point to the email address ‘noreply@airtable.com’ being accidentally blocked by your org or something?
+28Hey
Would you please confirm that your notifications settings are set to “on”? Just in case.
Please check the following support article: https://support.airtable.com/docs/managing-airtable-notifications
Mike, Consultant @ Automatic Nation
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