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Question

Can't access my bases or help pages (An error has occurred, refresh the page, and 504 errors)

  • June 26, 2025
  • 2 replies
  • 76 views

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I can’t access my bases. When i try, I get “An error has occurred, Refresh the page” and when I click on the provided “contact us” link, a very general page opens without contact options. Now that page is not accessible and results in a 504 error. 

The “error has occurred” message is accompanied by an error code of  pgluwBBDyL62Gtnaw

There aren’t any other ways to check status of Airtable, and this is directly affecting my businesses day to day operations. What can I do?

Thanks.

2 replies

ScottWorld
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  • Genius
  • 9808 replies
  • June 26, 2025

Yes, Airtable was temporarily down for a brief amount of time, but it’s back up now.

You can subscribe to Airtable’s status updates at the top of this page: https://status.airtable.com/

Then, Airtable will automatically email you when they discover problems.

- ScottWorld, Expert Airtable Consultant


Mike_AutomaticN
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For further context, they will email you when an issue arises and also when the issue gets solved (so you do not need to stick around bored refreshing the page :D)

Mike, Consultant @ Automatic Nation