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Cannot receive 2fa password

  • July 25, 2020
  • 4 replies
  • 34 views
S

hi, i’m from Moldova, our contry code is +373, i want to enable two step authentication but it’s not possible for my country, i need to enable 2fa using mobile app, why you don’t give option to enable 2fa, and give a list for emergency codes, like other services!
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Best answer by Adam_Minich

@sweet_dreams,

Thanks for reaching out! You’ll be hearing from me shortly via email.

@Justin_Barrett,

Thanks for helping to redirect!

    4 replies

    Justin_Barrett
    Forum|alt.badge.img+21
    • Justin_Barrett
    • Inspiring
    • 4647 replies
    • July 25, 2020

    Welcome to the community, @sweet_dreams! :grinning_face_with_big_eyes: Unfortunately most of us aren’t able to help. This is a user forum, and while Airtable staff do post occasionally, they don’t address personal support issues here. You’ll need to contact Airtable support about this.

    Adam_Minich
    Forum|alt.badge.img+18
    • Adam_MinichEmployee
    • Employee
    • 104 replies
    • Answer
    • July 28, 2020

    @sweet_dreams,

    Thanks for reaching out! You’ll be hearing from me shortly via email.

    @Justin_Barrett,

    Thanks for helping to redirect!

    M
    • Micheal_Seven
    • New Participant
    • 2 replies
    • July 30, 2020

    Have you tried checking your device to know if the problem was coming from the device? Check this method to fix authy codes not working

    S
    • sweet_dreams
    • Author
    • New Participant
    • 1 reply
    • July 30, 2020

    All done, problem was fixed by airtable team, thanks, best regards


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