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Hi everyone!

Two of my collaborators are using Airtable on their tablets, and when they try to open certain pages (like interfaces or synced views), they get the message:
“This page is not supported on mobile.”

Or

“Incorrect Permissions” 

The strange part is:

  • I can open the same exact pages on my phone (mobile browser and Airtable app) without issues.

  • Their permissions haven’t changed, and they’ve had access before.

We tried checking their login, app version, and even attempted opening in a browser instead of the app, but the problem persists.

Has anyone experienced this before? Could this be device-specific, or related to screen size/resolution? Any ideas or workarounds would be appreciated!

Thanks in advance 🙏

Hey ​@Entela CC I did not experience this in the past. If they were able to access the pages before, then it seems to be a bug and you will want to reach out to support@airtable.com

Mike, Consultant @ Automatic Nation

Hi all, 

The issue is fixed, turns out it was a bug on the Android app. 

 

Thank you for the responses. 

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