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Comments in Interfaces not working properly


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I've got an Interface that an employee 'Sam' has Editor access to.

I have creator access.

When  I @ mention Sam, he doesn't get a notification and I receive a message saying "Some users weren't notified because they don't have access to this task."

The record being commented on is in a table with add/delete permissions set to 'Editors and above'.

Is this a bug?

 

ScottWorld
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If Sam logs into the interface on his computer, is he able to see that particular record that you @ mentioned him on?


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  • Known Participant
  • January 24, 2024
ScottWorld wrote:

If Sam logs into the interface on his computer, is he able to see that particular record that you @ mentioned him on?


Yep he can see the record and he can see the comment too. He just doesn't get a notification. 


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  • New Participant
  • January 15, 2025

Same issue here. This is a very big deal. In general i can say that the whole interface commenting system is bad as of today and doesn't seems like Airtable are taking care of it. 


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