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Connect record to email thread

  • March 8, 2021
  • 2 replies
  • 23 views

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Hi :slightly_smiling_face: ,

I have a question regarding connecting record to email thread.
What I want to achieve is to know if I received new email from the client.

Do you have any ideas on how to achieve this?

Thank you. :slightly_smiling_face:

2 replies

Databaser
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  • Brainy
  • March 9, 2021

Hi @Pjero_Kusijanovic

You can use a rule in Outlook (are you using Outlook?) to put specific emails in a given subfolder and then use that as a trigger in Airtable.

More info here.


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  • Author
  • Known Participant
  • March 9, 2021

Hi @Pjero_Kusijanovic

You can use a rule in Outlook (are you using Outlook?) to put specific emails in a given subfolder and then use that as a trigger in Airtable.

More info here.


Hi :slightly_smiling_face: ,

Not on Outlook, I have gmail. Maybe I can use labels instead of subfolders?