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Dedupe Extension Not Working due to Permission

  • August 26, 2022
  • 4 replies
  • 82 views

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Hey Everyone,

So I and a colleague have “Creator” Permission on a base. We are trying to use the Dedupe extension and we are not able to use it, because it is said we do not have permission to make the changes. Please advise.

Best answer by Kamille_Parks11

I am wondering if it is because of the synced fields. When I tried to check permissions some of them said I could not edit because it is internally synced.


You can’t delete/merge records in a synced table.

If you need to dedupe those records, do it in the original source tables. If you have duplicates because you are syncing from multiple sources, your recourse would be to link similar records together.

4 replies

Matthew_Lanni
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  • Inspiring
  • 52 replies
  • August 26, 2022

Do any of the fields in your table have different permission levels set? I think this has happened to my team as well, and we found that one field in the table was set so it could be edited by no one. Changing that resolved the issue for us.


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  • Author
  • Known Participant
  • 11 replies
  • August 26, 2022

Thank you so much! I will check the fields!


Forum|alt.badge.img+5
  • Author
  • Known Participant
  • 11 replies
  • August 26, 2022

Do any of the fields in your table have different permission levels set? I think this has happened to my team as well, and we found that one field in the table was set so it could be edited by no one. Changing that resolved the issue for us.


I am wondering if it is because of the synced fields. When I tried to check permissions some of them said I could not edit because it is internally synced.


Kamille_Parks11
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  • Brainy
  • 2679 replies
  • Answer
  • August 26, 2022

I am wondering if it is because of the synced fields. When I tried to check permissions some of them said I could not edit because it is internally synced.


You can’t delete/merge records in a synced table.

If you need to dedupe those records, do it in the original source tables. If you have duplicates because you are syncing from multiple sources, your recourse would be to link similar records together.