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Deduping issue

  • July 19, 2023
  • 1 reply
  • 10 views

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Hi, I'm facing the deduping issue. The situation is that when I dedupe records in Airtable, the checkmarks in a column disappear. From the attached file, one record with "opportunity" column should have a checkmark✅ and the other one doesn't have. However, it showed that both records don't have checkmarks at all. 

Kindly let me know how to solve it! Thanks a lot 

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  • 106 replies
  • July 20, 2023

Hi Jena! Thank you for flagging this for us. I've sent you a response from Support so that we can dig into the specifics together via email! 😊