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Email notifications

  • May 10, 2024
  • 2 replies
  • 30 views

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Hello! This week my colleagues and I noticed that the format of our email notifications from Airtable has changed. We used to received email notifications saying the person's name "via Airtable." Now it appears as their email address. The new format makes it just a little harder to keep track of who is sending us notifications. We'd like to revert back to the old display with the name but can't figure out how or why it changed. Any ideas? Thanks!

2 replies

Oli_Steadman
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  • Known Participant
  • November 4, 2025

It’s also a big problem from data compliance perspective—we chose Airtable for collaboration specifically because it did not show commenters’ email addresses. Now this has changed!


ScottWorld
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  • Genius
  • November 4, 2025

You may want to report this issue to support@airtable.com and report back here with what they say!

- ScottWorld, Expert Airtable Consultant