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Example of Airtable as a helpdesk?

  • October 21, 2016
  • 2 replies
  • 256 views

You fellas at Airtable seem to have a good support system. Are you using Airtable to help manage this?

I run IT for a small business and am looking for ways to integrate support/ticketing with Airtable. Any suggestions?

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  • 63 replies
  • October 21, 2016

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  • 1 reply
  • January 26, 2024

This may be of interest to you, Jeffrey - https://airtable.news/closing-the-feedback-loop-74cba04e1c9#.ux471k3hi


How would that question be answered in 2024? I currently use a ticketing system to handle emails and chats from customers. Can I build this in Airtable? Even if only emails, it'd be a fun project to run with. I look forward to hearing from you.