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Gmail automation - Insert First Name isn't showing

  • August 19, 2022
  • 1 reply
  • 7 views

Nedra_Hines
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Hello everyone! For my gmail automation, the first name isn’t displaying when I generate a preview of the email. Why is that? Is there a way to find out what restrictions there are when inserting fields?

1 reply

ScottWorld
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  • Genius
  • 9808 replies
  • August 19, 2022

You will need to re-test the trigger again, and then preview the email again. Make sure that the record you choose for testing the trigger has a first name for that formula field.