We have a nonprofit Pro Plan for 60ppl.
Re-upping for the year was a scramble to find the money, so I just put it on a personal credit card to see us through.
I paid the bill today, which was one day after the account defaulted back to Free Tier.
I have just paid for: NFP Annual Pro Plan 60 Nov 12, 2023 – Nov 12, 2024, but the Workspace still shows Free only.
I need the account to be returned to the NFP Pro Plan we just paid for.
AirTable is a central part of how we organize ourselves and our work--being on Free Tier has brought all the work we're doing for communities to an abrupt halt.
How can I expedite the process? (I've submitted a ticket and have yet to hear back.)
