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Long text field issues with copy/pasting

  • February 24, 2024
  • 4 replies
  • 53 views
Databaser
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I've contacted support for the first time in the summer of 2022 (!) and I'm still having the same 2 issues: 
  1. copy/pasting between long text fields doesn't copy the text style
  2. copy/pasting makes the screen jump from the place in the long text field where I'm copy/pasting to the top of the screen
Both issues are VERY annoying. Is anyone else (still) having this problem? 
 
@MaddieJ, now that support only seems to work for Enterprise clients, how can I escalate this best?! After hearing from support back then that they would look into it, never heard back from them 😑
Jan - Databaser

    4 replies

    ScottWorld
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    • ScottWorld
    • Genius
    • 9808 replies
    • February 24, 2024

    Yeah, sadly, it has been an ongoing issue.

    In this recent Airtable Status Update, Airtable states that they have fixed the problems of copying & pasting of rich text cells.

     
    However, none of my problems with rich text fields have been fixed. 
     
    For example, as @Databaser mentioned above, I am still having the problem of copying & pasting of rich text cells.
     
    When I copy & paste from one rich text cell to another rich text cell, all of the previous text formatting completely disappears.
    MaddieJ
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    • MaddieJCommunity Manager
    • Community Manager
    • 177 replies
    • March 5, 2024

    Hey @ScottWorld and @Databaser thank you so much for your patience here! I was out of office, but can you let me know if you're still having this issue?

    ScottWorld
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    • ScottWorld
    • Genius
    • 9808 replies
    • March 6, 2024

    Thanks, @MaddieJ! Yes, this is still a partial issue for me. I submitted a Loom video to Airtable Support a few days ago... let me know if you need me to send you the link to the Loom video, too!

    MaddieJ
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    • MaddieJCommunity Manager
    • Community Manager
    • 177 replies
    • March 6, 2024

    Thanks, @MaddieJ! Yes, this is still a partial issue for me. I submitted a Loom video to Airtable Support a few days ago... let me know if you need me to send you the link to the Loom video, too!


    Got it, thanks for the update @ScottWorld! As it's with Support, we'll let them take it from here. Appreciate your patience! 🙂


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