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Question

Mobile Update killed dashboard

  • May 18, 2026
  • 4 replies
  • 18 views
R
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The recent mobile update killed my dashboard. 
I use an iPhone 17 Pro running iOS 26.5.   My dashboard looks right, but I no longer can drill down into the underlying data in the tiles.  It works perfectly on my laptop just not the mobile.  
 

when I click on the tile I just get an empty box instead of the data on my phone. 
 

I put in a support ticket but I need to be able to access this on my phone as I'm in the middle of finalizing sales.  Was just getting ready to upgrade to paid account then this happened.  They said since it still works on my laptop that it isn't the free vs paid account issue. 
 

anyone else having problems?  

 

4 replies

TheTimeSavingCo
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Hm, as a datapoint, I’m also running iOS 26.5, Airtable 10.57.  I’m able to click into the tiles fine

 

Adam, Airtable Consultant - thetimesaving.company
R
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I can on my desktop.  But the mobile will not.  And tried to use a browser but it loops at the magic link email screen. 
 

I have wiped the app and reloaded it.  Cleared cache on browser.  I am very new to AirTable and have exhausted my ideas, and ChatGPT inhalant helped either.  Any other ideas? 

R
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I can on my desktop.  But the mobile will not.  And tried to use a browser but it loops at the magic link email screen. 
 

I have wiped the app and reloaded it.  Cleared cache on browser.  I am very new to AirTable and have exhausted my ideas, and ChatGPT inhalant helped either.  Any other ideas? 

Just managed to open the application in a private browser and it all works there.  Don't is definitely tied to the mobile application itself. 

TheTimeSavingCo
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Hm, any chance you could DM me an invite link so I could test it on my phone?  This would let us confirm whether it’s an issue with the base itself or with your device

If not, could you duplicate the base with no records in it and DM me that instead?  If you could populate it with a bit of data and replicate the issue on your device that’d be great too

Adam, Airtable Consultant - thetimesaving.company
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