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I’m in the process of getting switched over to airtable. We’re pretty much on the final stretch before we fully commit and want to try it out for a couple months first.


Is the monthly billing option a 1 year commitment paid monthly (like Adobe CC) or is it just month to month.

You can do Month to Month – they just charge something like 20% more when you month to month. Just make sure when you select your plan that you select to pay “Monthly” rather than “Annually”.


Hi Jeremy,


I would like to ask, how many days will a refund be returned to my account?


I had requested permanent deletion of a workspace I created from a previous job, and Airtable support named Dora confirmed the refund in 28 September 2019 however to date I the refund is not yet reflected in my account.


Kindly advise.


Thanks


Hi Jeremy,


I would like to ask, how many days will a refund be returned to my account?


I had requested permanent deletion of a workspace I created from a previous job, and Airtable support named Dora confirmed the refund in 28 September 2019 however to date I the refund is not yet reflected in my account.


Kindly advise.


Thanks


@Lady_Luck, I don’t work for Airtable, so I can’t speak to the specifics of your situation - but whenever I have had billing changes with Airtable, the changes reflect on my next, regular cycle billing statement.


Hi Jeremy, tx for your contribution.

Are you getting your invoice from Airtable every month ? Are you getting them by email and as attached or as embedeed in your email ? Who is the sender ? I am currently developing a tool helping us collect all our saas invoices, hence the question :winking_face: And I am not sure i’ll commit to airtable if I do not have that information. Cheers,


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