Skip to main content

Not getting emails from Airtable support

  • October 5, 2025
  • 3 replies
  • 49 views

Forum|alt.badge.img+1

Hey, so my Airtable account got downgraded to a free plan, and I didn't get any warning.

I had to pay extra to fix it. I emailed support over a week ago, and no response yet. I saw in other threads that my emails might not be going through because my email bounced once. I'm worried that's the problem, and I can't reach support, which means I'm missing important account updates.

I guess I could change my email, but that's not ideal. Has anyone else had this happen, or can you help me get in touch with support quickly?

3 replies

Forum|alt.badge.img+1

It sounds frustrating to lose access without warning and get no support response. Try checking your email’s bounce status or using a backup email to contact Airtable support faster while sorting out the original address issue.


TheTimeSavingCo
Forum|alt.badge.img+31

You’ve probably already done this, but have you tried emailing support@airtable.com directly?  Could also try looking in the forums for some moderators and DMing them to see if they could help too


Mike_AutomaticN
Forum|alt.badge.img+28

Did you try emailing them from a different email account?

Mike, Consultant @ Automatic Nation 
YouTube Channel