Subject: Team Plan Subscription Reverted to Free After Workspace Restore
Hello Airtable Community,
I’m experiencing an issue with my Airtable subscription and would appreciate your guidance.
I purchased a Team Plan (monthly subscription) and had only used it for around 12 days, so my billing period has not ended yet.
However, after I deleted my workspace accidentally and later restored it, the workspace was automatically reverted to the Free Plan instead of remaining on the active Team Plan.
My understanding is that since I have already been billed and the subscription period is still active, the Team Plan should remain attached to my account or restored workspace.
Has anyone experienced this before, or does anyone know how to properly recover the paid subscription on the restored workspace?
Thank you for your support.