Skip to main content
Solved

Tried it and screwed up... help me get out of here

  • September 29, 2020
  • 1 reply
  • 0 views

So I was recommended airtable to manage my office staff task. So seems promising. I get the demo, got busy and never used it. Today i jump to pro all because i can color code things and mostly will be used for simple task management and minor project collaboration. So i delete the workspace that was originally their and create and label new ones that now say free. So now I am assuming you pay by workspace and not to just use the program. So the one i deleted is the pro on and is now gone. Airtable has no phone support and i am assuming they rely on their community of paying users to provide their support. How do I get my money back, remove my credit card info and delete my account?

Best answer by Jason11

Hi @Robert_Skechak,

Our support team can be reached at support@airtable.com, or by selecting Contact us from the in-app help menu. We’ll be happy to resolve any billing issues through that venue.

View original
Did this topic help you find an answer to your question?

1 reply

  • Inspiring
  • 375 replies
  • Answer
  • September 29, 2020

Hi @Robert_Skechak,

Our support team can be reached at support@airtable.com, or by selecting Contact us from the in-app help menu. We’ll be happy to resolve any billing issues through that venue.


Reply