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Trying to speak to someone from the sales / support team

  • December 19, 2023
  • 2 replies
  • 28 views

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Hi, I'm currently on a free plan with five editors. We are considering upgrading to the Premium Team plan. But wnat to clarify if $20 a month means we can retain our five editors from the freemium plan. 

2 replies

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  • Author
  • New Participant
  • 1 reply
  • December 19, 2023

@Howie Hi Howie, tried reaching out to yourself and Ciaran O'Hare on LinkedIn unsuccessfully, can you help? I've been unable to solicit a response from your sales team since last week 


Megan_Bandy
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  • Participating Frequently
  • 11 replies
  • December 20, 2023

Hi BjornDomino,

When you move up to any paid plan, all your collaborators and editors are billed - so you would be charged for all 5 editors.