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I am experiencing an issue duplicating one of my bases. The details are:

  • Base ID: appMbMonUXRj3FMXX

  • Base name: QUAN LY TNC

  • Issue: When I attempt to duplicate the base (both with data and with structure-only), the process never completes. The dialog shows “Duplicating your app is taking a bit longer than expected,” but even after more than 12 hours, the duplication does not finish.

Troubleshooting attempted:

  • Tried duplicating with full data → stuck.

  • Tried duplicating structure-only (no records/attachments) → stuck.

  • Tried in multiple browsers and workspaces.

  • Waited over 12 hours without completion.

  • Already tried to create a new base from a snapshot → still unsuccessful.

Anyone have experiences in this matter?

Hey ​@Trung_Nguyen! ​Because your question hasn't yet received an answer/solution from the Community, we've created a Support Case on your behalf with our Airtable Expert Team to get you the quickest response possible. Please check your email for follow-up and your case reference number—and continue to follow this thread as new community members tend to share answers and add knowledgeable responses regularly. Thanks!

Hey ​@Trung_Nguyen,

That is not something I experienced in the past! Given ​@GCheung’s comment above, I don’t think you’ll need to but the next time something like this occurs remember you can always reach out to support@airtable.com.

Their initial response usually looks like AI generated, so make sure to mention you’d like to talk to a human if needed lol. Other than that, they are really supportive (they’ve been super helpful and responsive in my experience).

Mike, Consultant @ Automatic Nation 
YouTube Channel

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