Was just informed that our card was being charged for a pro plan. There was an unauthorized person on our account. We don't use AirTable and we followed all the instructions: (a) I deleted the user and then (d) downgraded, but then I got a message that AirTable will go to free on March 17, 2025. This is unacceptable.
+31I take it you've already opened a support ticket directly as well?
+24- Community Manager
- 177 replies
Hey @fredmed thanks for reaching out! @TheTimeSavingCo is right, our Support team will be able to help with this. They'll reach out to you shortly.
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