One of my workspaces is showing 1.3GB / 1GB Attachment space used, so I deleted some Photoshop files that I don't need in there (as I have them saved in DropBox) and it's still showing up as 1.3GB / 1GB Attachment space. Why won't it refresh with the new, correct attachment space number?
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Workspace Limits in Free Version
Best answer by kuovonne
The stats on the workspace setting page do not update in real time. Give it several hours to a day or so.
Also, attachments that are deleted within your snapshot history can also still count against your attachment space. (If you restore a snapshot, the attachments are restored.) So, it might take up to two weeks to regain the attachment space.
+17The stats on the workspace setting page do not update in real time. Give it several hours to a day or so.
Also, attachments that are deleted within your snapshot history can also still count against your attachment space. (If you restore a snapshot, the attachments are restored.) So, it might take up to two weeks to regain the attachment space.
kuovonne wrote:
The stats on the workspace setting page do not update in real time. Give it several hours to a day or so.
Also, attachments that are deleted within your snapshot history can also still count against your attachment space. (If you restore a snapshot, the attachments are restored.) So, it might take up to two weeks to regain the attachment space.
Thank you!
kuovonne wrote:
The stats on the workspace setting page do not update in real time. Give it several hours to a day or so.
Also, attachments that are deleted within your snapshot history can also still count against your attachment space. (If you restore a snapshot, the attachments are restored.) So, it might take up to two weeks to regain the attachment space.
Hi! Where can I find the workspace setting page? I can't seem to find it. Thank you.
parks wrote:
Hi! Where can I find the workspace setting page? I can't seem to find it. Thank you.
Go to your Account page (https://airtable.com/account) then in the sidebar click on the workspace under the Workspace Settings list.
Yesterday was when I finally got around to addressing my attachment limit situation. My attachments were at 1.9GB, almost double the limit. I downloaded the largest ones for safekeeping and deleted them from my base. @kuovonne's comment above indicated it could take up to two weeks for the count to reset, but today it was updated when I checked, less than 24 hours later. What a relief.
For anyone wondering how to find the largest attachments, I went with the low-tech solution mentioned in this community comment about viewing file size. I created a new view that was grouped (and hid all the other fields except for attachments, for less distraction), which shows the total size on a given record as well as a total on all records in that table at the bottom of the screen. It doesn't identify individual files, but helped figure out where the worst offenders lived.
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