Hi,
I have around 50 users distributed in 20 roles and we are 2 creators.
So far, my policy to manage rights is :
- Open base for dashboards: creator rights for managers on read-only base containing only synced tables
- Interfaces dedicated to every role: every operational role has dedicated interface with editor rights (with viewable/editable fields adapted to their function in the workflow)
Drawback of this is:
- users can’t share links to other teams from their interface since other roles don’t have access to them
- managers feel they are hidden some information and regularly ask for access to other role interfaces
- managers feel they could have improvements ideas for their interfaces by browsing through other team interfaces
In the long term, my perception is that granting rights when asked is a way to:
- miss evolution of workflows/new needs for information
- degrade user experience and efficiency since they will multiply click through other interface for a specific information
So I mostly question the access demands, rather than granting them. This creates feelings of frustration, inertia and silo effect.
Have you met such situation?
Do you feel I should open rights? or I should stick to my policy but educate more about it?
How would you educate managers to those long-term stakes vs short-term needs?
Question
What is your policy for creator rights/interface rights? How do you manage frustration?
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