+2hello, i just took a monthly subscription on airtable,I noticed that my account was switched to a yearly subscription without my knowledge or consent. I did not intend for this to happen and I would like to request a refund as soon as possible.
I'm very unhappy .
Elaine
Best answer by TheTimeSavingCo
If I were you I would open a support ticket about this as that would guarantee a response from Airtable; forum members are mostly non-employees I'm afraid
+31If I were you I would open a support ticket about this as that would guarantee a response from Airtable; forum members are mostly non-employees I'm afraid
+2If I were you I would open a support ticket about this as that would guarantee a response from Airtable; forum members are mostly non-employees I'm afraid
where can I do that ? thank you
+31where can I do that ? thank you
When you're on the main page of Airtable you should see a "Help" button at the top right, and from there you can click "Message support"
+14Hi @elaine_lublink, thank you for reaching out to the community! I'm sorry to hear about your billing issue. I have forwarded the message along to our internal team to assist you.
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