... it's because I'm walking away.
I have honestly and with open-mindedness tried to use the new "community" in a productive and supportive manner, but it's just not working for me. There's something about this new Khoros platform that makes it difficult to engage and produce responses at a quick pace with smartly formatted information.
The hallmark of a great community is pervasive and free-flowing conversation, but to have that, it needs to eliminate composition friction. This is not the case in the new and improved Airtable community. Rapidly responding to questions requires a lot of effort. Pasting images used to be a breeze. Rapidly composing with your silent but powerful Markdown friend was a pleasure.
Composition simplicity is achieved through a minimalistic design. Khoros tries to be cool and hip at the expense of function and flow. Discourse has studied the art of simplistic content composition. Why Airtable rejected it, is a mystery.
If I Seem to be Getting Smaller...
+24@Jordan_Scott1 I wanted to add that every time I open the community, I wonder how come nobody can figure out CSS for component on the top of front page in basic desktop view...
Khoros at quick glance seems to be one of those companies that is heavily enterprise sales driven - first we sign contract and then we quickly build all thing we promised (did they use "unified CX" on slides during the meeting? 😉 ). Quite contrary to a product driven company, like Airtable (in my view).
I have got so many customers to use Airtable(from burger joints to VCs), purely because you have built such an amazing product, one level above any competition. I will talk about Airtable to anyone who will listen. I doubt anyone will do the same about a glorified blog camouflaging as a discussion forum 😂
Wishing strong engagement and successful releases in 2023!!!
@Jordan_Scott1- also worth noting that there's way too much whitespace taken up by a kudos and reply button. Example screenshot highlighting the zones;
+24Also note our inability to Edit our previous posts. Further to this, I wanted to add a new bug I've found. If a user changes their Avatar, it seems that the forum has their old avatar thumbnail cached and keeps on using it?
Note how when Bill replied to me in another older thread, it hasn't swapped out to my correct new avatar.
+18I was about to say that I have had a made a real impact:
Only to realize that:
As soon as you reduce window size or some people might have zoomed in screens (half the C-suite enterprise users 😉) it breaks.
This is totally minor, but it shows to the quality of software, when a dev cannot make a responsive design and review doesn't do a basic test. Never ever seen layout issues like that Airtable own pages.
Also 1️⃣ more 👉 looks like some of the 😀 are 🙅♂ ⚒
+4I must say, I used to love coming to the Airtable Community but this new platform is undeniably clunky. It feels cold and like you're on a marketing site versus an actual community of users.
While I'm privately an avid user of Airtable, we at one time began by modeling the community that my team manages for our business after the great things Airtable was doing with Discourse. We've seen how terrible the Khoros platform works in practice elsewhere, and it's both disappointing to see Airtable move away from Discourse and onto Khoros, but also a breath of fresh air to read these comments myself and know that my team made the right choice in building our community in the inverse direction.
I hope to just add to the voice of the users here that this platform is horrendous and absolutely deters me from wanting to participate in this community now or in the future.
As far as my explicit usage goes, while I am not like some of the power users here, I do use Airtable when I need to manage a large project. I used to have such an easy time finding exactly what I needed here previously, and it's unfortunate that I have no idea how to find what I'm looking for anymore. This new platform reminds me more of a clunky chatroom from the early 2000s.
+18I must say, I used to love coming to the Airtable Community but this new platform is undeniably clunky. It feels cold and like you're on a marketing site versus an actual community of users.
While I'm privately an avid user of Airtable, we at one time began by modeling the community that my team manages for our business after the great things Airtable was doing with Discourse. We've seen how terrible the Khoros platform works in practice elsewhere, and it's both disappointing to see Airtable move away from Discourse and onto Khoros, but also a breath of fresh air to read these comments myself and know that my team made the right choice in building our community in the inverse direction.
I hope to just add to the voice of the users here that this platform is horrendous and absolutely deters me from wanting to participate in this community now or in the future.
As far as my explicit usage goes, while I am not like some of the power users here, I do use Airtable when I need to manage a large project. I used to have such an easy time finding exactly what I needed here previously, and it's unfortunate that I have no idea how to find what I'm looking for anymore. This new platform reminds me more of a clunky chatroom from the early 2000s.
I needed 5 clicks to click like on your post...
I must say, I used to love coming to the Airtable Community but this new platform is undeniably clunky. It feels cold and like you're on a marketing site versus an actual community of users.
While I'm privately an avid user of Airtable, we at one time began by modeling the community that my team manages for our business after the great things Airtable was doing with Discourse. We've seen how terrible the Khoros platform works in practice elsewhere, and it's both disappointing to see Airtable move away from Discourse and onto Khoros, but also a breath of fresh air to read these comments myself and know that my team made the right choice in building our community in the inverse direction.
I hope to just add to the voice of the users here that this platform is horrendous and absolutely deters me from wanting to participate in this community now or in the future.
As far as my explicit usage goes, while I am not like some of the power users here, I do use Airtable when I need to manage a large project. I used to have such an easy time finding exactly what I needed here previously, and it's unfortunate that I have no idea how to find what I'm looking for anymore. This new platform reminds me more of a clunky chatroom from the early 2000s.
Then, you might enjoy this.
+17Then, you might enjoy this.
Ahah, I thought about doing it a few days ago, did you create it? I'll join.
Ahah, I thought about doing it a few days ago, did you create it? I'll join.
I did not create it; far too swamped with work to do that, but some of the long-time favourite contributors of the Airtable community decided to remedy the mess that Khorus has left us with while at the same time, giving all things "tables" a place to genuinely discuss ideas without the influence of any specific vendors. By all accounts, it looks like they knocked it out of the park - like when Coca-Cola brought back Coke Classic.
+24So since taking note of just how problematic Khoros has been as a community platform with the Airtable community - Now I realise how other communities that I frequent are also using the same platform, with same/similar buggy issues. Considering that both the likes of Microsoft and Autodesk employ Khoros, and now Airtable, it boggles my mind how it's shipped with all the issues that it's brought to the Airtable community.
+18So since taking note of just how problematic Khoros has been as a community platform with the Airtable community - Now I realise how other communities that I frequent are also using the same platform, with same/similar buggy issues. Considering that both the likes of Microsoft and Autodesk employ Khoros, and now Airtable, it boggles my mind how it's shipped with all the issues that it's brought to the Airtable community.
What?? It was really looking like this thing was deployed first time ever. They could not process emoji properly on the first day. Don't tell me Emojis not allowed at Microsoft 🤣
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