Switched from Twilio to a new platform(Whippy) and it has never been better! We had issues sending mass messages to people but not able to see their Reponses! Received a call from a new texting platform that help us integrate their software with Airtable and we have never looked back. Their extension is in the marketplace and they are a great team to work with.
https://airtable.com/marketplace/blkvsUTFN9QtWcOvm/whippy-ai