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How do I change my community display name.

  • June 27, 2024
  • 10 replies
  • 93 views

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How do I change my community display name.

When I established my community profile a few years ago, I inadvertently picked -airtable- as my display name.

I need to change this because community members think I am AirTable when, in fact, I am just a customer. I am getting tagged on all sorts of discussions, and you guys are NOT getting tagged.

How can I change this.

10 replies

TheTimeSavingCo
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Click the profile icon at the top right and then hit "My settings".  You should then see a textbox to input your new username


MaddieJ
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  • Community Manager
  • 176 replies
  • June 28, 2024

I'm also helping with this! Folks can always DM me if they're in a similar situation and need assistance. Thanks so much @TheTimeSavingCo


Forum|alt.badge.img+2
  • Author
  • Participating Frequently
  • 6 replies
  • July 1, 2024

Click the profile icon at the top right and then hit "My settings".  You should then see a textbox to input your new username


I have looked 3 or 4 times and as far as I can see there is no capability to change the display name in 'My Settings', unless I am missing something. Which sub-menu must I click?


Forum|alt.badge.img+2
  • Author
  • Participating Frequently
  • 6 replies
  • July 1, 2024

I'm also helping with this! Folks can always DM me if they're in a similar situation and need assistance. Thanks so much @TheTimeSavingCo


Hi Maddie, have you been able to find a solution to this dilemma?


TheTimeSavingCo
Forum|alt.badge.img+31

I have looked 3 or 4 times and as far as I can see there is no capability to change the display name in 'My Settings', unless I am missing something. Which sub-menu must I click?


Ahh, yeah I had a similar issue to yours.  In order to change usernames the account needs the forum ranking of "Contributor" and above (mentioned here), and my account didn't have it tagged for some reason.  I reached out to one of the forum moderators at the time (now retired) and they helped me sort it out!


MaddieJ
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  • Community Manager
  • 176 replies
  • July 8, 2024

Hey @dashler78 just closing the loop here, as my colleagues were able to get this squared away for you last week! 

Enjoy the new username, and thanks for being a part of the community! 


Théau12
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  • Known Participant
  • 31 replies
  • October 24, 2024

Same problem here! Any Community Manager to help? 🙂 


MaddieJ
Forum|alt.badge.img+24
  • Community Manager
  • 176 replies
  • October 24, 2024

Same problem here! Any Community Manager to help? 🙂 


@Théau12 Feel free to DM me what you'd like your new username to be and I'm happy to help  😀


Jon_NiftySolutions
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  • Participating Frequently
  • 7 replies
  • September 25, 2025

Hi ​@MaddieJ! Posted the question here but this post also comes up in search - I didn’t get a name registration prompt when I SSO’d in, do you know if there any way I can change it in the new community platform? Cheers!


MaddieJ
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  • Community Manager
  • 176 replies
  • September 25, 2025

Hey ​@jon21 feel free to DM me and I can help you out!