Skip to main content

Lost connection to the server

  • May 16, 2022
  • 6 replies
  • 132 views

Forum|alt.badge.img+16

I get this message multiple times a day across many Bases. Is there something I can check that might be causing this?

6 replies

ScottWorld
Forum|alt.badge.img+35
  • Genius
  • 9808 replies
  • May 17, 2022

It might be a bug that you may want to report to support@airtable.com. Can you reproduce this by performing the same actions over & over again?

I encountered a bug like yours last week — if I opened up more than 3 automation runs in a row (but only after clicking on the runs in a very specific order), I would get that same error message that you’re getting. I reported it to Airtable Support, and they confirmed that my issue was a bug and they are working on a fix.


Forum|alt.badge.img+16
  • Author
  • Inspiring
  • 529 replies
  • May 17, 2022

It seems to happen most often when creating a new field.


ScottWorld
Forum|alt.badge.img+35
  • Genius
  • 9808 replies
  • May 17, 2022

It seems to happen most often when creating a new field.


I would create a video and send it to support.


Forum|alt.badge.img+2
  • New Participant
  • 3 replies
  • December 14, 2022

I had the same issue, and after looking at the console logs in Safari, it was relate to having a rich text field.

The actual error in the console logs was:

"Error: Failed hyperAssert: expected ot client to not exist when replacing rich text cell value in a non-synced table"

So after I changed the rich text field over to plain text, the issue went away.

Hope this helps some folks.


Forum|alt.badge.img+3
  • Participating Frequently
  • 7 replies
  • January 23, 2023

Same issue here 

Error: pglcO4MzgZ8PhCcp1

Table doesn't work at all. Can't make a new task or anything. A rollback to an earlier build works, but it's missing a bunch of data...


Forum|alt.badge.img+2
  • New Participant
  • 3 replies
  • April 2, 2024

We are facing the same error message for new AirTable users (at least it seems to be the case), recorded a video and published detailed problem description in a separate post: 

https://community.airtable.com/t5/development-apis/lost-connection-to-the-server-for-every-new-user-of-our-airtable/td-p/181408