Other Questions

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Hi, we are working with the MacOS App. Since a couple of weeks there is no option to open a new window (or CMD+N)I already re-installed the app and also deleted the cache. Thank you!

Hi,I have a rollup field that uses  ARRAYJOIN(values, "\n") to create text with new lines. I want to copy and past that text to another application. I'm think this worked at one point, but now my options seem to be: a) Copy from the field in the grid view, in which case I get the new lines, but the whole text is surrounded by quotes that I don't want, or b) Copy from the expanded view of the field, or the field in the expanded record view, in which case I get the text without quotes, but all run together without new lines. Neither of those behaviours seems right, and the behaviour being different in the two locations seems odd too. Hamish  

Hi all, I’m a novice at airtable and some of the lingo is even over my head, so please bear with me. I’m a small business owner. We use Airtable to track our projects, sales pipeline, contacts, tasks etc. I am trying to create a custom grid view of my projects by quarter so I can see our projections. I would like to hide other info to be able to see a focused view. I have a column which is projected close date - I thought I could filter by this field, but it’s too limiting. Could anyone help here? Appreciate the support!

I've created a form for collecting sign in/out info and times for a space here at my work. It's a simple form with a spot to input your ID# and then a single select question with two options (Sign in or Sign out). If you select Sign out then an Optional Conditional Field opens for Notes. It fills out a table for us to view who is in the space at a given time, and keeps track of who was in and when.The form works fine on a computer. There is no issues with that portion of this. But when I try to load it on an older iPad (iPad 2 Mini running 12.5.7 which is as high as this older one will go) in either Chrome (version 92), or Safari (version 12.1) I can't get the form to load. The link works, it tries to load, but I just get nothing. When I tried to view a Gallery View link all I got was the blue outline around the page. No cards, no info.Airtable's own spec page shows that the requirements to use the Browser view of Airtable is iOS 11+, Chrome 67+, or Safari 12.1+. I've cleared my cache

I reached out to Airtable's support 10 business days ago regarding a significant billing issue (upgrading the incorrect workspace to a yearly plan) and then followed up at the 5-day mark with an additional message. Outside of an automated email stating that they would get back to me within 72 hours, I have received no correspondence. Are there any other ways to contact their support staff? Not responding at all is just unacceptable.

I have a base that mirrors a health record system. I have a Forms table and a User Role table connected by a linked record field. Whenever new or existing forms get added to user roles, I have been manually adding and linking the forms to the associated roles. I can pull an updated list of forms associated with a given user role from the system and clean it up in Excel, but when I try to import the new list and merge it with the existing list using the CSV import tool, it always ends up creating duplicates, even when I select "merge with existing records". I've tried using the Import Data tool, but that won't let me update linked record fields.What am I doing wrong? I wish there was some way I could just copy and paste from the form list in Excel into the Forms field in Airtable and have it just overwrite what's in the cell and create new records as needed.Thanks!

Hello! Whenever I create a new record, one particular value from a Multi-Select table automatically populates. I didn't intend to do that and can't figure out how to reverse it. I've tried to figure it out on my own, but haven't been able to yet. Thanks so much for help!

I am building a custom extension which will send data from Airtable to a third party API (the user will provide their API key to this API). This third party API will then send updates to the base, which will update a given record. I cannot find any solid example of how to create a custom extension that can update a base async (this API runs twice a day) rather than when a button is clicked or another action performed by the user. I know I can use an Automation to trigger the response to the incoming webhook, but I want it to all be bundled within the extension. Is there no way to do this without having the extension and automation separate?

Hi all,Ok - new to Airtable.https://airtable.com/appbgoYJec9KPYoqi/shrYzlz5OShqp6xpLBasically, i'm creating a timing sheet for a racing event. I'll add the times manually as the event progresses, and I want the crowd/competitors to see the details on their mobile devices WITHOUT HAVING TO REFRESH PAGE EVERY TIME.I initially thought this could be done by embedding an iFrame on a Wix site, but iFrames don't update automatically. Well, the LINK does, but the page doesn't.So then I thought maybe I could just share the view with the "share link to this view" feature, but that doesn't update automatically either.The only other thing I can think of at this stage is to get everyone to install the Airtable app and have them view it through that? Is there a way to share the link so that they can somehow see it, NOT be able to edit it, and don't have to refresh the page to see the updates that I'll be adding over the course of the event?Kind regards,Jim

Hi everyone, I noticed that when you setup a “link” field that links to the SAME table, the actions are NOT reciprocal. (It is reciprocal if the link fields are on different tables). Any way to create a reciprocal link field within the same table?

Hello,I have an issue and I already asked airtable with no hope for any replies whatsoever. I have over 80$ of credits that I transferred to my workspace. I am subscribed to a Team Plan and it says that my available credits will be automatically deducting the invoices that will come through. Instead, it goes "Charge failed" multiple times and now I have a 3 days notice before they force me to a free plan. I paid with my credit card before, but since I invited my coworkers and applied the credits. It hasn't even deducted anything. Instead it WANTS ME to avail of the plan YEARLY or another plan upgrade MONTHLY in order for the credits to be applied. I just want to remain in the monthly of my current plan.

Newish to AirTable and trying to figure out the best way to do this and can't seem to sort it out. There is a lot going on with my base and I'm stuck with this part. I'm going to try to simplify what I would like to do... On Table 1: I have created an automation to email out an AirTable form to everyone on Table 1 (which has a trigger linked to it for something else) with the AirTable form and data populating Table 2 All of that is set up and is running smoothly - This is where I'm getting stuck. I would like to create an automation to RESEND a reminder to complete the form X number of days later to anyone who has not completed the form yet. Is there a way to do this? Workarounds, formulas, ideas all welcomed. *Extra info: Reason its going into Table 2 is other people who are not on the Table 1 list may also be completing the survey 

So I have still not heard back from Customer Support with my question regarding upgrading to a Business Plan. It's quite frustrating as it's an honest question on how to transition to the Business Plan from the Pro Plan. I have a client that just paid for an annual subscription around month prior to the announcement of the restructuring of Airtable plans. So in essence, there would be around 9ish months remaining on their Pro Plan.I want to know if anyone has upgraded from the Pro Plan to the Business Plan and already had money remaining on an annual subscription. More specifically transitioning from one annual subscription to a new one.If YES, how did you transition from the Pro Plan to the Business Plan?Thanks in advance! 👌

Hi. Can I send emails to my customers via Airtable?I mean, can I do it directly from the client's profile and have the entire email history stored in the client's profile? Also, I would like the emails that the client sends to me to be immediately delivered to the client's account in Airtable. The idea is that I can correspond with the client without using my Gmail account.Thanks.

In airtable it is possible to take an extented free trial (similar to team plan) if you are a student. In the discription on the website of Airtable.com can you find that this trail is '6 months to 24 months'. How long is this student free trial then? 6 months or 24 months? Or somewhere in between?

Hi, I wonder if you can help me.  I’m stuck with a linking problem between tables in bases.Scenario:  We have several clients and some of them have completed a feedback survey(s).  I wish to create a column that counts the total number of feedback surveys completed by each client.  Clients are stored in BASE1 and completed surveys are stored in BASE2.  I have activated ‘Sync data to another base’ to make the survey table data available in BASE1 and that is all working fine.I then created a ‘Link to’ column in the Clients table and pointed it at the synced Survey table (both in BASE1).  I was expecting this ‘Link to’ column to be automatically populated with a unique reference to the survey number(s) or be blank if no survey existed.  Instead, the ‘Link to’ column is entirely blank and when I click into it, I get a pop-up to create a relationship between individual data points in the Clients and Surveys tables.  I don’t want to create individual r

I followed both Airtable’s and Medium’s guides for embedding table views in a Medium post. Neither work. From what I understand Medium uses embed.ly to handle how links are embedded since Medium does not support code injection into posts.With that said, what’s supposed to happen is you click embed on a Medium post, paste the share link produced in Airtable, then embed.ly works out the embed in the background. Issue is Airtable has changed the way their links are formatted since that guide and it just posts as a link now instead of an embed. I only signed up for Airtable for this EXACT feature. Any way to fix this?

Hi there, support hasn't replied to my billing question for over a week, checking my luck here in the forum.

My team uses an interface, which allows us to add new linked records (ie we pull up a record, which has a linked record field, and we have the permissions set to create that). However, when clicking create, many members of our team are finding airtable will not save. We are not getting expected errors like "required field not completed", but rather, you click "Create" and nothing happens. This is making the interface borderline impossible to use.  Would love to see this bug fixed. Thanks

Hi! I have a board that I'm creating for sales and inventory. I am using 3 tables, INVENTORY, CRM, SALES.SALES table takes products from the inventory, it comes with price and other information. Each record is linked to a client(in CRM) and the product he is buying.If the same client buys 3 products, we create 3 records. I can group them by client and filter them by date and I have a quick visual of the total sale for each client and what products he is buying.I'm having trouble exporting a “receipt“ for each client once the sale is done. I've tried page designer linked to SALES but I would need to do it for each record. I've created another table where I rollup the products by client filtered by date, but I can only use ARRAYJOIN and have them separated by a "," or something else. Any idea on how could I export this “receipt“ that has X number of products that the client bought?  

Hello,I changed my colleagues permissions to owner like me and they still cannot delete records.  I am able to execute all tasks as as an owner but this is greyed out for them. Help!

I have an airtable base with member data, including a table with basic member data and another table with scheduling selections each member makes that I then use a look up to connect. With over 50K schedule requests, I've been "over" the record limit in my base for a while. I now can't seem to add more and have hit a hard cap. Enterprise pricing is out of reach, I don't want to delete historical data because the members' usage over time is important data, and it seems like I can't separate the tables into two bases and connect them the same way using a look up. Is there any solution here or am I out of luck? 🥲

Not sure if this is a thing in the works, but I want to put it out there.Would love a way to have a records feed be able to link and viewable on Slack's new canvases. Example:Project information including dates ,brief's, who's assigned, etc linked straight from airtable linked in the slack canvas for the project it's linked it. Currently having to keep that information manually up to date. We already have all slack info on Airtable and have been using the messaging. That's all. Just an idea.

I see that the plan changes announced today introduce a new monthly limit on API calls. I'm interested to see how our current usage compares to this new limit, but I'm not seeing usage for API calls displayed in the Usage section of the workspace billing page. Is this something that we should expect to see on that page soon? Or what is the recommended way to see how accounts are tracking with respect to this new monthly limitation.