Other Questions

We have 10,000+ clients that need to sign a legal document. I’m thinking I’ll have them authenticate via an Airtable form and then give them a link to a different site where they can sign the document. Anybody done anything like this? What third-party site did you use for signing the document – DocuSign? Something else? Having them download the Airtable app is simply out of the question. Has to be done entirely in web browser and we’re hoping to make it as easy as possible. Any suggestions gratefully received! William

I see there have been a handful of posts pertaining to e-signatures in AT forms, but I decided to add another one since the most recent seems to be from 2021 and we know how fast things change in this space. My specific use case revolves around credit card authorization forms. As we rebuild our company website, one request from the CEO is to add an embedded form to our site. As it stands we use Adobe to create an editable PDF however I don’t currently have access to our login to explore what a logged-in admin sees when receiving a completed form. Currently we send the editable PDF form to clients via email. Most clients…it’s an old school industry, then print it, fill it out, scan it, then email it back. We then scan and file the hardcopy away. In my mind the ideal flow would be to embed on our site, allow user to fill it out with esign, and have submissions stored in a table somewhere (either adobe or AT) Any advice is appreciated.

Hi, yes I reached out to sales but it’s been a month but so far I’ve only been connected to agents that never replied. Since we are actively running into Record issues within the next weeks I wanted to ask here what costs to expect for an Enterprise plan. We mostly need a higher record limit per base (200k this year, 300k the next). We only use airtable as backend so we don’t need more than 2 user accounts. Can anyone tell me what minimum price to expect for this? I urgently need this information so we can decide how to approach the current limitations.  Thank you!

I am currently using Salesforce, but I am not maximizing what Salesforce can do. This is a good thing because it means I can move away from Salesforce, and I heard that Airtable could be a much better solution.There are two problems with this:I'm trying to get a demonstration from Airtable, but I have not heard back from them yet. I know they are busy, but I'm hoping that I can get a demo before I make such an important decision for our business. I'm just wondering if anybody knows somebody in this community that could help us transition from Salesforce to Airtable as a consultant for x amount of time so that this transition is smooth.Thank you so much for everybody for reading this. I am new to this community, so I appreciate your patience with my questions.

For some people grouped view is cutting off data displayed.  Not a browser issue - has anyone else seen this?  See last few rows  

Hello everybody,I’m trying to add a new user in the admin panel.When I click the “Send invitation” button, I see the message: “1 collaborator has already been invited.” However, I can’t see this person in my Pending Invites list, and the user hasn’t received any invitation.Do you have any idea what might be happening?Thanks in advance.

Hi everyone, I am new here. I started learning how to use Airtable on my own. I would appreciate if there is anyone that that is willing to be my mentor as I progress in the Airtable journey.

I’m working on a proof of concept for a product we’re releasing.  The idea is a pretty landing page that potential, existing students can sign up for a session or two.  We also want the data to be gathered and reported within AT, hence shying away from the Zoom + landing page.  Anyone setup any “cool” Airtable portals.  Would love to experiment, again for proof of concept.

Given:Date field (that does not include time) Set to local time (EST) Set to default to the current date.Result: when within the UTC-5 window (i.e. after 7pm) the displayed date defaults to the next day.There MUST be away to make this work correctly - yes?

8 days ago, Airtable experienced a 6+ hour long outage, as evidenced here:https://status.airtable.com/incidents/2n6qq3xbrsjpMy questions are:Will there be some sort of public root cause analysis/explanation for this event? What changes have been made to prevent this outage from happening again? Why was “Login with Airtable SSO” broken during this outage? If community.airtable.com is supposed to be the central place for users to report issues during outages, then why was it IMPOSSIBLE to login, post, and comment during the outage?

Greetings, has anyone heard any rumors about making it possible to access extension from Interfaces instead of having to go to Data and then Tools  and then select Extensions? It is not a really big deal but it becomes irritating and time consuming when I have to send out invoices and I have to go through all these extra clicks to get to the Pages extension where I send out my invoices via email as pdfs.Thanks, Scott

Hello, airtble have issue with invite link?I build table, build interface. Share link for that interface with my other email as editor.Go to Gmail app. Click invite link. Open browser and I have to build new project. What's wrong with air table? 

Hi everyone,I started watching the basic videos today, and since there are unfortunately no subtitles, transcripts, or anything like that, and the summary field remains empty, I'm hoping for some helpful suggestions on how to turn either of them on.It doesn't work in Chrome, Edge, or even in incognito mode.Thanks in advance!Tinks

Hi Community, I have created a form, with a number of single select fields. When you got to enter, a blank field appear above the single select options - you can click on this, but it is not showing in the field in the back end. There are two options there, but the user end you can select a third non-existent option?The single selects are required fields, and the form has existed for a while without these glitches. Any tips welcome - though FYI, scripting (which the Airtbale bot told me to do) is a bit beyond my capabilitiesThanks 

Hi AirtabliansI have a date column which I have set to DD/MM/YYYY . . when i try to cut or import data into it sometimes it works, sometimes it doesnt, i have realised that even though I have set the field explicitly as DD/MM/YYYY format like most of the known world, it still wants in input in MM/DD/YYYY then it represents that back in the format I want to see it i.This is causing havoc with automations.I am guessing that there is a central “what format is the date in this entire table/workspace in” setting but I cant find it? My date settings field input still wanting me to enter in it appears this is why i cant cut or import data in unless it is MM/DD/YYYY format (which also means all the datas in the dataset are probably wrong, but i saved in s asecond text field as backup. The field is linked to an interface, in case that means anythiung?

I recently got a new Ipad to use when referencing my Airtable database. I noticed that a number of data entries. were missing. I cleaned that up a best as I could. Today I saw that this was still happening between the old IPad and the new one. I cleaned that up, them login to the database with my laptop, and it is missing everything I put it today. Up until recently if I put something in on the IPad it was immediately available on the laptop. I refreshed, relogged in. I’m not sure what is going on.

Hi ThereWe are a UK company using Airtable to manage / power all areas of our business.We absolutely love the product but are becoming a little nervous with downtime incidents.This is because our companies workforce is simply paralysed without it.We would like to implement a basic form of 3rd party backup / restore service.We’ve just setup an account with On2Air to evaluate their offering.Appreciate there’s a bunch of previous posts on this topic but would appreciate links to any recent services or with what you may be using successfully. Thank you for your help in advance. 🙏 

Airtable is down again. 7:20am Australia time now and it’s been down for over 90 mins, with no status update posted in 70 minutes since the last one saying ‘we’re working on it’. Our business is just at a standstill - I can’t even log in to find any of out client’s data to call them…. I doubt I’m alone. Not having any kind of update for over an hour is unacceptable when businesses need to rely on this service. I get that things go down, i get there are outages - but the communication surrounding such issues from Airtable is abysmal. This kind of outage during business hours costs us thousands of dollars an hour and I can’t help but feel the support/communication during these times needs massive improvement. 

I deleted and redownloaded the app, didn’t help. 

I cant load any of my Airtable Page.Can anyone help on this please?

For everyone desperately waiting for Airtable to come back up, like me 😭, here is Airtable’s site for keeping up with the status. You can also subscribe and they will email you updates. Airtable Statushttps://status.airtable.com/#

Airtable web is not working in El Salvador. Does anyone else have this problem too? 

Bonjour, je n’arrive pas à ouvrir mes bases Airtable ?! Quelqu’un sais ce qui ce passe ?Merci d’avanceGabirel

Airtable is down for us too in the UK - I have tried logging in from the app, from different browsers, different accounts - all blank screen.Airtable team - please help and respond to let us know what is happening and what you are doing to resolve it - thanks

The functionality to load all records is phenomenally slow - like on the order of 5 minutes in a dataset with 15,000 records. Before the 1000-records-only initial view, the full set of records would load within 30 seconds.