Other Questions

Hi all,Currently thinking of getting an Enterprise Scale licensing for the organization and interested in using the Enterprise SSO to integrate with our Entra ID tenants.I have read the documentation, and the configuration looks straight forward but have a question when it comes to multiple Entra ID tenants.With one Airtable organization (If this is the right term to use), can I have 2 Entra ID tenants connect to it with SSO? (Example: I want OrganizationA Entra ID tenant and OrganizationB Entra ID tenant be able to log into the same Airtable organization. Or do I need to use Enterprise Hub in Airtable overview ?Thank you for your assistance and help.

Hi! I'm a newer Airtable builder working on a CRM for a small business client. They’d like to automatically extract action items from emails. Gmail integration — pulling the email body directly into a record and using AI to parse out action items » Seems like extra work for the client to copy and paste email body. PDF attachment — client saves the email as a PDF, attaches it to the opportunity record, and Airtable parses the action items from there. » Can airtable do this? How well does it work?Has anyone done either of these? What actually works well in practice? Open to native Airtable features, automations, or third-party tools. Thanks in advance!

Subject: Team Plan Subscription Reverted to Free After Workspace RestoreHello Airtable Community,I’m experiencing an issue with my Airtable subscription and would appreciate your guidance.I purchased a Team Plan (monthly subscription) and had only used it for around 12 days, so my billing period has not ended yet.However, after I deleted my workspace accidentally and later restored it, the workspace was automatically reverted to the Free Plan instead of remaining on the active Team Plan.My understanding is that since I have already been billed and the subscription period is still active, the Team Plan should remain attached to my account or restored workspace.Has anyone experienced this before, or does anyone know how to properly recover the paid subscription on the restored workspace?Thank you for your support.

Subject: Team Plan Subscription Reverted to Free After Workspace RestoreHello Airtable Community,I’m experiencing an issue with my Airtable subscription and would appreciate your guidance.I purchased a Team Plan (monthly subscription) and had only used it for around 12 days, so my billing period has not ended yet.However, after I deleted my workspace accidentally and later restored it, the workspace was automatically reverted to the Free Plan instead of remaining on the active Team Plan.My understanding is that since I have already been billed and the subscription period is still active, the Team Plan should remain attached to my account or restored workspace.Has anyone experienced this before, or does anyone know how to properly recover the paid subscription on the restored workspace?Thank you for your support.

I have a workflow on make.com that is using Airtable nodes to process the data. Very important for the workflow are the the Status fields in the tables from Airtable. One node hast to update a Status field, but I am getting the error, that the field name is unknown. make.com die a trouble shooting and they say, that the error is coming from Airtable and not from make.com. They provided supporting information as well:At this point, I recommend contacting Airtable Support and sharing the details below with them so they can check why their API is rejecting this field ID even though the field appears to exist in the base/table.Relevant request details:​{    "response": {        "status": 422,        "headers": {            "date": "Tue, 16 Jun 2026 13:02:46 GMT",            "content-type": "application/json; charset=utf-8",            "content-length": "93",            "connection": "close",            "set-cookie": [                "AWSALBTG=hN9PUHDIl+znDkXtzw0+U5Ox8NiHEt35+Rt84wZxdqIY6YH

Hi,  When I tries to access a shared link (can’t share here), I get the following error   This private share link is no longer available.The owner may have unshared or deleted it. For security reasons, we cannot share information about the share link owner. Contact the share link owner to request access. How do I fix this?

Hello, I’m not a developer and need some advise. We have a fairly basic database that we use for internal support requests. When our support team closes a ticket, we would like for them to be able to select a pre-formatted response that fits the scenario but that will also allow them to edit it to fit their personality in a specific note field. Any suggestions on how to accomplish this? 

I’m invoicing time records by project, by month. Each time record has a “Time Task” which comes from a linked lookup table. There’s some 42 time tasks and more may be added in the future. When creating a monthly invoice I want to summarize the hours for each task utilized by that monthly collection of time records for each project invoiced.e.g.5/1/2026 2.0 hours Preparation5/19/2026 1.3 hours Preparation5/21/2026 1.0 hours Preparation*Total Preparation 4.3 hours 5/8/2026 1.5 hours Development5/8/2026 5.8 hours Development*Total Development 7.3 hours I only want to show the * totals, not the actual individual time records.Ideally these totals would simply go into a separate table linked to the invoice.I really don’t want to use a third party tool like Make or Zapier. How can I go about doing that?

I know this functionality exists because it was something they were doing at my last job.I have  table that tracks applications and their status’ what I need is the method to turn that into a web form someone can to to our website to fill out so it populates into my table.How do I do this? 

I'm curious how others are using Airtable to manage property maintenance and repair requests.For businesses that handle maintenance work, keeping track of service requests, technician assignments, job status, invoices, and customer communication can quickly become difficult without a structured system.I've been exploring whether Airtable can be used to create a centralized workflow that tracks: Incoming maintenance requests Priority levels (urgent, standard, scheduled) Technician assignments Job progress updates Customer contact information Invoices and payment status For example, businesses that provide services such as emergency plumbing Baltimore often need to respond quickly while keeping records organized and accessible.Has anyone built an Airtable solution for property maintenance, facility management, or repair-request tracking? I'd be interested to hear what tables, automations, or interfaces have worked best for you.

Hey. Thank you in advance or your help on connecting data between two tables. Linked records does not seem to apply here, but maybe I’m missing something. I am using Airtable to track disciplinary data for a school. We have two tables, one to track Pink Slips, and a second to track historical Disciplinary Cases. The first table “Pink Slips”, is where new pink slips are entered, using a primary field of a sequential ID assigned by Airtable for each new pink slip. One of the fields in this table is “Student ID”. The second table, “Cases” contains a historical record of all disciplinary cases (some resulting from pink slips), akin to a court case, with all data related to the resulting actions, dates, etc… The primary field in this table is “CaseID”. All of the data in the “Cases” table is imported from a school database, and also contains a “StudentID” field. For reasons that i would rather not get into, the two tables cannot be merged into one. As/after the admin enters new pink sl

Embedding an airtable into my website was working fine as of May 31, 2026. Now my customers are telling me they are receiving internal server errors and cannot see my calendar data. Is there a support issue going on about this? I have submitted a ticket, but no one has responded for several hours now.

Many enterprise security policies require applications to timeout after a period of inactivity. Airtable currently doesn’t provide this functionaly; instead it offers a fixed web session length.Enabling this means Airtable users get logged out in the middle of their work (they could be presenting, in the middle of updating a formula, or deep in analysis). If you’re using the Airtable app and have multiple windows open, all of your Airtable windows close out when you log in again.Please update this feature to align to other SaaS products - thanks!

Can I submit an article on airtable’s blog?

Hi,I’m looking at migrating some Airtable automations to Make, due to getting close to the 50 limit and seeking some more power.However, I found out that Make doesn’t have a “When record matches condition” trigger for Airtable, which I use quite a lot.What is the recommended workaround for this? Is it to watch for any/specific updates to a record, then use conditional filtering like in Zapier to continue just for those events that match the criteria?Any best practices or tips to share? What modules should I look at employing? Quite new to Make, so any input is much appreciated.Cheers,BjörnPS. I’d very much prefer not to have to create and maintain an Airtable view for this, which seems to be a requirement for at least the “Watch records” module.

Hi all, we’ve been on the legacy Enterprise plan, and our rep just told us they are no longer allowing modifications to the legacy plan so we’ll need to switch to the new licensing models. I don’t think we need the Enterprise plan, but she warned us that we might lose some functions if we downgrade to the Business plan. We checked record limits so understand we might need to delete records in 2 of our major bases. Other than that, I can’t tell what “functions” we might lose. We only have 26 users and most are not builders, but we use it heavily.Has anyone done this and had a good/bad experience? The comparison documentation isn’t the clearest. Is the “Apps Library” worth it? I can’t even tell if we currently have access to it.

Hi everyone,I'm having an issue with group sorting in a Grid view. I have two tables: Murals and Announcements. The Announcements table has a linked record field pointing to Murals, and my view is grouped by that linked field.The problem: When I set "Order groups by" to any date-based field (lookup or formula), the groups don't sort correctly by date. The groups seem to ignore the sorting criteria entirely.What I've tried:Using a Lookup field (type Date) from the Murals table as sort criteria Creating a Formula field with DATETIME_FORMAT({FECHA INICIO (de Mural)}, 'YYYYMMDD') and sorting by that Renaming the Mural records so the name starts with the date in YYYYMMDD format and sorting alphabetically A→Z Sorting by the Mural name field A→ZNone of these approaches work. The groups always appear in the wrong order regardless of the sorting configuration.Expected behavior: Groups should sort by the start date of the linked Mural record.Question: Is there any reliable way to sort groups by

Hello!Just as the title, I am not Airtable partner, can I organize an event in my city (Spain)? Just to introduce the tool and look for potential clients.I have been looking for this info everywhere since last night and even sent an email to Airtable which was replied by an AI avatar… If anyone can help clarify this I appreciate it. 🙏Thanks!

Hello, I am trying to use the CSV import extension to create records.  These records have a linked field to another record.  I am trying to populate the linked field via the CSV file, but I cannot seem to make it work.  I am attempting to create new records, not “merge” records.  Two immediate issues:On the mapping preview, the linked field does not appear in the record creation preview, even when the toggle is on. If I could get it to appear, I am not sure what info Airtable wants me to upload to successfully link the record. I tried the RecordID (pulled from the URL per Airtable’s guide) but that didn’t work.There has to be a way to populate linked record fields via a CSV upload?  Can someone help!  Thanks!!Alex 

Hello, 2 of us use our airtable1 english speaking accesing via PC and Android phone App, the other Thai speaking accesing via Android phone app Thank you

Hi All, I’m Dheeraj Sudan from the UK. I’m a software developer and also run a business with my wife Meenu Hinduja. Now, I am working with multiple linked tables and complex automations in Airtable for project tracking and reporting. As the database grows, performance becomes slower and some automations fail unexpectedly. What are the best strategies for optimizing linked records, improving automation reliability, and maintaining database efficiency? Thanks & regards,Meenu Hinduja & Dheeraj Sudan

Any plans to allow the admins to adjust the user data fields similar to how the bases are configured with the ability to select and hide/delete fields we want to see by users depending on the use case? Or use a field selection similar to Service Now’s field selection? Currently what I see on the Admin panel is very limited and I don’t see the ability to adjust (add or delete)  

The recent mobile update killed my dashboard. I use an iPhone 17 Pro running iOS 26.5.   My dashboard looks right, but I no longer can drill down into the underlying data in the tiles.  It works perfectly on my laptop just not the mobile.   when I click on the tile I just get an empty box instead of the data on my phone.  I put in a support ticket but I need to be able to access this on my phone as I'm in the middle of finalizing sales.  Was just getting ready to upgrade to paid account then this happened.  They said since it still works on my laptop that it isn't the free vs paid account issue.  anyone else having problems?   

Hi All, A couple of weeks ago, we were provided with a quote from sales for the enterrprise edition so we could have our data stored in Europe. After telling them that we’d go ahead with the subscription, the sales person told me that they now needed to get approval. Over one week later, i am still waiting for this approval. I find it very strange. Has anyone else had this issue? What i don’t understand is why they would give a quote and at not have approval for it?  

Hello,We are using a script that runs in the Scripting extension - it was developed by a consultant and has been working 100% for many years, so I hesitate to touch it. But now, I have a new requirement that this button can only be clicked if a specific checkbox field has been checked.How can I limit this button to match my new trigger? Thanks in advance - scripting is definitely not my forte.