Ask the Community

Hello Airtable team,We have submitted our extension for review about 3 months ago and still haven’t heard anything back. We have issued 3 support tickets and tried contacting you but heard nothing back.Could you please share the status of the review progress? Anything we can do on our end to help speed things up?Here is the block submission id: recqvvvEko3vXqEqN

Hello,This is my first topic within this Community.We are in  Business Plan and we would like activate SSO and SCIM Provisioning.Has anyone had experience with this integration? Do you have any tips and tricks to ensure everything goes smoothly?Thank you in advance,Xavier

Hi everyone,I’m looking for some help setting up an automation in Airtable for my booking agency workflow. Here’s the use case:Every time I send a contract to a client, I update a single select field in my table to “SENT.” What I’d like is to receive a reminder email after 72 hours only if the contract hasn’t been signed yet, and I didn’t change the single select field status. Current workflow: I send the contract and set the status to “SENT” If the client signs it, I manually update the status to “SIGNED” (so no reminders needed) If the client does not sign within 72 hours, I want to receive an email reminder so I can follow up directly (I know Airtable can send an email to the client, but I would like to send it instead) The key requirement is that the reminder should not be sent if the status has already been changed to “SIGNED” within that time frame.

Jotform integration can only add new records to Airtable; it can’t update a record, correct? I have a table with a couple of hundred records (name, email, etc.) and want to send out a Jotform survey to everyone that will automatically populate each record with their answers. This is currently impossible without some third-party go-between, as far as I know. Is this not a basic function of databases, being able to update the records? If I can create a simple three-step solution in Zapier to update records from Jotform submissions instead of adding new ones is there any reason Airtable can’t do this natively? I could do it in Filemaker thirty years ago.

Hello! I’m fairly new to Airtable, and very new to Fillout. I’m creating a form that collects a user's name, some city specific info, and then asks them to agree to terms and upload a photo of their driver's license. A lot of the users of this form are on tour and will be asked to fill it out in each city they visit, so we were looking for a way to save their name, agreement, and ID. Ideally after their initial time using the form, all they need to do is input the city specific information. My idea was to use Fillout to ask for a user’s email- if that email already exists in the database, they would get a shortened version of the form that only requires city specific information. If they are a new user, they would see the entire form. Any and all help would be appreciated!!

I love the new interfaces and the option for grouping data, however I sometimes need to have different groups to show different stats but be able to filter ALL by the same date rather than having to filter by group.  It would help if we had the old option to add text to a group so that you can differentiate data and then you could add the filter to one group but still have context to the data you are looking at within a group.I don’t think there is a way to do any of this?

Fairly new to AirTable, so this is probably really simple, but I can’t find anything helpful.When I have a Rollup field, I cannot expand the Formula field DOWN using the bottom corner handle - only to the right. This means I can only see about 1.75 lines of the formula. I’m copy-pasting in and out of Notepad to try to create/edit formulas because I can’t see the formula in AT.I can expand the Formula field down as far as 10 lines if the field type is Formula instead of Rollup. What on earth is going on here? 

I’m making an analytics dashboard for a client. They want to be able to see the top X records by viewcount, which we track. When I make a graph for this, there’s simply too many records and the bar chart looks a mess.I want to create a formula field that has a rank and I can include the top 5 records in a bar chart. What’s the right approach for this? I am not a developer and hoping to avoid an automation w script.

Is there a way for airtable to check if the single select option in my first row is different from the single select in the fourth row?The top three rows are respondent data from Pre-Surveys and the bottom three are respondent data from Post-Surveys.I want to calculate the percentage of participants who have been positively impacted by a programme.

Hello, I’m submitting my app for an update. The project source code has been packaged and is ready for review by Airtable. Are you prepared to proceed with the submission? (Enter y to continue) [N]: ySubmitting... IncompleteError: An issue occurred while uploading your block. Please try again or reach out to marketplace-submissions@airtable.com for assistance. This is the error I’m encountering. Is there something from in my submission? I’ve tried multiple times for the last couple of days,  

Hi! I’m a first-time poster here. I hope the below makes sense. Here goes.I’m a Marketing Coordinator and we have a team of 6. I am redesigning our Airtable base, so that it aligns with best practices and utilises the functions within Airtable more efficiently. Currently everyone works directly from tables, with no interfaces or automations. I have a fairly good understanding of Airtable and it’s capabilities. Our team has deliverables associated with multiple departments and with many external partners. I am starting from scratch, building workflows and the likes, having inherited the Airtable space.Departments include:Product Sales Partnerships (including events) Customer Service RetailRequests include tasks for:Social Content eCommerce Web and SEO Photography and videography Print and digital design (for catalogues, sales conferences, specialty customer produ

I work primarily on a PC but when I sign into my mac using the same username and password, I can’t see all of my views.  I have ‘show everyone’s personal views’ selected but that shouldn’t matter when I’m logged in personally on both devices. Any ideas?

Hi,We’ve fixed a bug on our side, but when I tried to resubmit the app “block submit,” I encountered the following error. I was already using CryptoJS previously when listing our app, so I’m not sure what has changed. Could you please advise on what I should do here and help me resolve this issue? block submitFinding dependencies... donePackaging... donenode:events:495      throw er; // Unhandled 'error' event      ^Error: ENOENT: no such file or directory, open '/Users/sathishj/Documents/Airtable/airtable-extension/sparrow/(disabled):crypto'Emitted 'error' event on ReadStream instance at:    at emitErrorNT (node:internal/streams/destroy:151:8)    at emitErrorCloseNT (node:internal/streams/destroy:116:3)    at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {  errno: -2,  code: 'ENOENT',  syscall: 'open',  path: '/Users/sathishj/Documents/Airtable

Any clue why when trying to add a read only seat that I’d get this error about reaching the limit for number of guests? If they are read only I thought they didn’t count against anything? 

I am testing my commissions processing database and we have very large files that I will need to run an automation on and I hit my run limit.  Do I have to wait until next month to finish the test?  I know that sounds silly- I can just test less data, but I wanted to understand any limitations and how much time it takes for the automations to run to see if it’s even practical to use it.  

DescriptionWhile participating in the Let’s Play Hackathon, I encountered what appears to be an inconsistency in how Airtable Interfaces render record detail layouts across platforms.When a Record Detail layout is configured to open in Full-screen mode from a Gallery component, the record still opens as a sidesheet panel on desktop, even though the layout is explicitly configured to use full-screen.Interestingly, the same configuration works correctly on mobile devices, where the record opens in full-screen as expected. This creates inconsistent behavior between desktop and mobile environments.Because the Interface Designer provides a clear configuration option for full-screen mode, the expected behavior is that this layout preference should be respected consistently across platforms.Steps to Reproduce Create an Interface in Airtable.

I’ve got a database with events that I am using a list format to display -- the main reason for a list instead of a calendar is that I want people to be able to filter the type of event by tags and have a visual queue of event items. I’ve got the conditions of the list set to only display events that come after yesterday’s date, so once an event passes, it falls off the view. Additionally, this is a calendar that is populated by the community at large via a form.Most of the events are single date events, so the standard M-D-Y h:mm a format for the date is fine, but when the event spans multiple days (conferences and festivals for example), I’m having trouble figuring out the right formula to display these events with the series of dates (4/10/26-4/12/26, for example) so that they will stay on the view for the duration of their schedule. I know how I want this formula to function, but everything I’ve tried doesn’t seem to work. I’ve got a column for each event th

Hi community!I'm building a Custom Interface Extension (with Claude Code) and want to add the native Airtable comments section to my detail view - just like you can add it in the Interface Designer.Question: Is there a component or method to embed the native comments UI in a Custom Interface Extension?What I've tried: Searching for components like RecordComments, CommentSection in @airtable/blocks interface-alpha SDK Using expandRecord() - but this opens a separate modal instead of inline display Building a custom solution via REST API (works, but missing @mention autocomplete)  What I want:  The same comments section you get in Interface Designer - with all features like:Inline display (no modal) @mentions with autocomplete Profile pictures Full comment threadIs this possible? Or is the only option to build everything custom via the Comments RES

Hi all, Anyone know if DT 2026 is going ahead?  I previously heard it was in San Francisco in November, but not seeing any activity around promoting it on the Daretable website.  I missed 2025 unfortunetly but really enjoyed 2024 in NYC.Cheers 

I have a number of tables that contain information about job applicants.  Some data is supplied by the applicant, some is suppled by HR.  Moreover, there’s a process (workflow) that captures different sets of data throughout the interview process.Can I base an interface on the audience?  The applicant wouldn’t be an Airtable user, while the HR rep would be. Can the interface change based on the state of the workflow?  Perhaps there is a state field that is read-only, but is modified by the completion of each step (applied, reviewed, interview, hired, etc).Thoughts appreciated.

My company integrated Zendesk to our Airtable for an extensive reader feedback workflow, but we had to change our Zendesk account after a company acquisition. Our old company and new company had separate Zendesk accounts, and our goal after the acquisition was to close one and move everything over to the other. We had the old Zendesk account synced to Airtable as a source, along with our new Zendesk account.  All records are showing fine since we have a setting to leave the records even if it’s deleted from the source. Eventually we fully deprecated our old Zendesk account after moving over to our new one.However, our Airtable integration keeps displaying errors due to the old Zendesk instance, which causes confusion with people accessing the Airtable base. The only option we are given as admin is to remove the source, which is not what we want. This would delete all records associated with the previous source. Is there anyway we can “disable” a source instead o

Hello,For those who use managed apps in Airtable. Is there an easy way to identify the fields that were added at the managed app level, meaning fields that are specific to that app?Right now it’s not very clear which fields belong to the base structure and which ones were created by the managed app.Thanks for your help.

I am setting up an airtable database that functions like a preventive maintenance module (scheduled events with a start date and scheduled frequency create individual records/tickets based on the due date). I have an automation with a script meant to run daily to create anything due within 12 months, however, I keep getting duplicate records. I've been using omni to troubleshoot but have hit a wall.

Hi,I’m trying to use linked records in a “When record is created” automation to create records in a repeating group, but I don’t understand how to get it to work.I googled and reviewed Airtable’s support documentation (https://support.airtable.com/docs/repeating-groups-of-automation-actions), but that was less than helpful. It confirms linked records can be used, but doesn’t open up how to do that.The background is that I want to create Invoice Header and Invoice Line Item records in separate tables based on one order record with products as linked records. First a new order triggers creating a new Invoice Header record, then this triggers creating a new line item record for each of the linked product records.(I first tried to create both the header and the line item records in one automation, but that didn’t work b

pull a data point from the other table and auto-populate that data point in the original table based on a number common in both tables?  I am now using an automation to achieve this, but i want to make sure I need it.  Here’s the situation: Table one is called Commission UploadTable two is called Team MembersCommission upload has fields that correspond to a commission upload file that is consistent across most, if not all files that I will upload. Team Members has the rep name, rep code and the commission rate assigned to each rep. When I upload my commission file in CSV format, I want the Commissions Upload table to auto-populate the commission percentage by looking at the team members table’s percentage field and pulling it from there.  The automation makes the process clunky and slow, but maybe that is just a reality one has to accept. I can live with this if it’s the only way, but I thought I would throw it out there to see anyone